Location of the reset button

You can reset your AirTV using a soft reset or a hard reset. What's the difference?

  • A soft reset is sometimes referred to as power cycling or a reboot
  • The settings and configuration of the AirTV are kept
  • A hard reset is sometimes referred to a factory reset
  • The settings and configuration of the AirTV are deleted

How do I perform a soft reset?

  1. Find the Reset button on the back panel of the AirTV
    • The Reset button is next to where the power supply plugs in and is recessed and requires a straightened paperclip or pin to press it
  2. Press and immediately release the Reset button
    • You can also unplug the AirTV, wait a second, then plug it back in
  3. Allow the AirTV to power back up
    • It is ready when both the Power and the Network LEDs glow steadily

How do I perform a hard reset?

To reset your AirTV, you must be on your home network and have physical access to the unit.


  1. While the AirTV is on, use a paperclip or pin to press and hold in the recessed Reset button for approximately 15 seconds (or until the Network LED blinks twice quickly)
    • The Reset button is on the rear panel of the unit, next to where the power supply plugs in
  2. Release the Reset button, and allow the AirTV to reset. This could take several minutes.
    • The LEDs on the front of the AirTV will blink in various ways as the AirTV restores itself
  3. After about 2 minutes, the power LED glows steadily, The AirTV is ready to be reconfigured
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